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From enquiry to discharge.

Every stage of a cargo order, the documents that go with it and a typical timeline. Timelines vary with the product, the origin and the banks involved.

Ten stages

What happens, and when

Days are counted from your enquiry for a typical bulk cargo. Packed lots and metals usually move faster.

Enquiry
Day 0
You send product, quantity, specification, destination and timing.
Quote form or email
Protection
Days 1–3
Mutual NCNDA where intermediaries are involved; fee agreements signed.
NCNDA · IMFPA
Sourcing
Days 2–10
Request for quotation to checked producers; offers compared.
RFQ · seller offers
Verification
Days 5–14
Seller KYC, origin and export permit, proof of supply; buyer KYC exchanged.
KYC packs · proof of product
Offer
Days 7–15
Written offer to the buyer with origin, port, price basis and validity.
Indicative offer / FCO
Contract
Days 10–20
Buyer issues LOI; sales contract (SPA) agreed and signed buyer–seller.
LOI · SPA
LC
Within 5–15 days of SPA
Buyer's bank opens an irrevocable LC in favour of the seller.
LC · LC draft approval
Loading
Per laycan
Vessel nominated, cargo loaded and inspected by SGS / BV / Intertek.
Inspection certificates · B/L
Payment
At sight
Documents presented to the bank and paid against compliance.
Shipping document set
Delivery
Voyage
Discharge at destination; any claim handled under the contract.
Discharge report
Three rules

What never changes

Rule 1

No advance fees

Nobody pays anyone before a signed contract.

Rule 2

Inspection at loading

Independent quality and quantity certificates on every cargo.

Rule 3

Paper first

Every term in writing before money or cargo moves.

Start an enquiry

Tell us what you need to move.

Send the product, quantity, destination and timing. We reply with a clear answer within one working day.